HRTC Bus PNR Status

Step 1: Open the Himachal Road Transport Corporation website –

Before moving on to the next step, confirm that you are on the homepage.

  • Save the HRTC website to your favorites for future convenience.
  • In order to prevent any problems throughout the process, make sure your internet connection is steady.

Step 2: Select ‘Ticket Enquiry’ Option

  • You can see varies option on top of the home page. 
  • Then you select ‘Ticket Enquiry’.

Step 3: Enter your Ticket Number & Mobile Number.

  • Put your Ticket number in the space designated for it.
  • Make sure you typed the proper Ticket number by checking again.
  • Enter your Registered Mobile Number.
  • Click on ‘Submit’, then verify your Bus PNR Status.


  • Always double-check the Ticket number before clicking on ‘Submit’.
  • Enter the correct given Ticket number.
  • Ensure you have a stable internet connection to avoid any interruptions during the process.
  • Bookmark the HRTC website for easy access to their services.


If you have any doubt questions PNR Status Related, please contact the below numbers.

  • Customer Care Number              : 1800 180 8185
  • Support Mail ID                            :,
  •  Reservation Related Helpline     : 0177- 2658765


HRTC Head Office,

Hrtc Main Bus Stand,

Shimla 3 AGPO Urban T,

Himachal Pradesh 171003.

About HRTC Travels

Himachal was established as a “C” class state at the time of its independence on April 15, 1948, when 33 mountainous States in the North-Western Himalayas merged. In July 1949, the Pradesh nationalized its passenger and freight services. In 1958, the governments of Punjab, Himachal, and the Railways jointly established the “Mandi-Kullu Road Transport Corporation” in accordance with the Road Transport Corporation Act of 1950, primarily for the purpose of operating on the shared roads between the states of Punjab and Himachal. A few mountainous parts of Punjab were combined with Himachal during the 1966 reorganization of Punjab State, and the Mandi-Kullu Road Transport Corporation’s operational territories became part of the larger State of Himachal. After merging with Mandi-Kullu Road Transport Corporation on February 2, 1774, Himachal Govt. Transport became what is now known as Himachal Road Transport Corporation.

Following the creation of Himachal Pradesh on July 15, 1948, the government gave the road network major attention. Currently, Himachal’s road network is extensively dispersed. The total number of routes that HRTC ran in 1974 was 379; by December 2018, that number had expanded to 2850, and the fleet strength had increased from 733 to 3130.

Since railroads are hardly present in the state, buses continue to be the only means of passenger transportation. Currently, only a very minor portion of traffic is handled by the narrow gauge lines that connect Pathankot with Jogindernagar and Kalka with Shimla. As a result, bus transportation is responsible for carrying the majority of the passenger traffic.

Cancellation Policy

  • Refunds are permitted if tickets are received at least 12 hours before the bus leaves, less 10% of the total number of tickets.
  • If tickets are turned in within 12 hours of the bus leaving, a refund will be granted, less a 25% ticket price deduction.
  • If tickets are turned in within two hours of the bus leaving, a refund will be granted after the cost of the tickets is subtracted by 75%.
  • No refunds will be granted for tickets returned more than two hours after the bus leaves.
  • Any handling or reservation fees are not refundable.
  • Online-booked advance tickets are not subject to these cancellation policies (E-Tickets).


  • Electric Buses
  • Volvo Buses,
  • ISUZU Buses,
  • Deluxe Buses.

Terms and Condition

  1. The bus’s arrival and departure times are dependent on the state of the roads, the climate, and any natural disasters.
  2. It is illegal to travel without a ticket. If your e-ticket is verified, meaning it shows up in your booking history on your account, you can travel without printing it off by presenting it on your laptop or mobile device together with identification.
  3. The passenger is in charge of his own language.
  4. In the event of a technical issue, the passenger will receive a reimbursement for the remaining distance or be permitted to board other HRTC buses.
  5. You must always have identification on you when you travel.
  6. There will be no email requests accepted for e-ticket cancellations.
  7. URL of the website:
  8. e-Tickets can be purchased from the route’s starting station up to four hours before the bus departs.
  9. The e-Ticket will only be sent to the customer after the entire transaction is completed. Any incomplete transaction will not be the HRTC’s fault.
  10. Refunds are not available to passengers who do not board the bus at the source station specified on their e-ticket.
  11. Refund requests won’t be accepted in the event that services are cut short or redirected.
  12. e-tickets cannot be transferred, and its holder does not receive any preference over other legitimate passengers.
  13. There will be no replacement for tickets that are misplaced, lent, or stolen.
  14. HRTC reserves the right, at any moment, to modify the bus fare, the bus departure time, and the cancellation policies.