Ekart Return & Refund Policy

Brand Narrative

Ekartzon was founded with the goal of providing Millenials with high-end, reasonably priced fashion apparel. The company was founded in 2021 with the goal of easily and smoothly delivering a wide range of clothes and accessories online. The firm has been delivering the best of fashion to suit a range of age and size groups, aware of the growing popularity of internet shopping. It includes nearly everything, including party wear and both formal and casual attire.

The brand is committed to inclusivity, diversity, and adaptability. As a result, it offers designs and fashions that are influenced by celebrities, the fashion industry, street style, and society.

The brand’s main goal is to enable young people and millennials to show off the newest styles and fashions without breaking the bank.

Return policy

  1. Please adhere to the guidelines below so that we can handle your return as smoothly as possible.
  • Please make sure you notify us of the return and the reason behind it. A return request number will be given by the customer service agent, and this number will be used as a reference during the return procedure.
  • To enable us to process the refund, you must complete this refund page.
  • You are not liable to Ekartzon for any delivery delays. Make sure you return the items to us via a reputable courier service. Please send us the shipment details by email at all times.

  • Please Note: In order to be eligible for a refund, the boxes must be packed. Returns and refunds are not accepted for tampered or opened boxes.
  • It is imperative that you make sure the merchandise is not harmed in transit. No money will be returned or paid for damaged boxes.
  • When returning the item, don’t forget to include your full billing address, name, and phone number as stated on the label. To return a product, it must be in its original packaging with the label still attached.
  • Please mention the full address while returning the product

            Address: Ekartzon, 219, Udyog Vihar Phase 4, Gurgaon, Haryana – 122002

  • Should you require any additional help, you may reach out to our customer support representatives.

Conditions of Acceptance for Returns

Only products that are returned unopened will be accepted by Ekartzon.

  1. Products that are returned with an open seal, evidence of incorrect handling, broken or torn-out packaging, missing labels, or instructions will not be accepted for return and will be sent back to the original purchaser. The goods must be sent back in its original packaging.
  • Inflatables are not covered by warranties or guarantees, and they are not returnable or refundable. Please contact one of our customer service representatives if you have any more questions in this area.
  • When the customer returns the items to Ekartzon, they can receive their warranty. The buyer is responsible for covering the cost of return shipping.
  • Goods that are harmed in transit or that are packaged incorrectly are not returnable or eligible for a refund.
  • It’s critical that customers notify Ekartzon and customer care representatives of any damage to products that are delivered damaged. You must send a thorough email with the cargo details.
  • After the refund is approved, it may take up to 45 working days to process the refund. The reimbursement will be communicated to the consumer through email.
  • Customers may choose to cancel an order after it has been placed, but they will be responsible for a 15% shipping fee.
  • Products that are defective can be replaced, however consumers will be responsible for paying the shipping costs of the replacement item. In order for them to receive an exchange, they must also return the damaged goods to Ekartzon.
  • Orders that have already been shipped and delivered to clients cannot be cancelled by Ekartzon.
  1. It retains the right, in the situations specified in the Return Policy, to refuse any consumer a refund or a product exchange.

Please Note: Due to unavailability or difficulty in shipping, Ekartzon may be forced to cancel some orders. For whatever reason, Ekartzon retains the right to reject, cancel, or refuse any order.

  1. Ekartzon maintains the right to cancel purchases in the event that there are restrictions on the number of products that can be purchased, that there are mistakes or inconsistencies in the product or pricing information, or that our credit and fraud avoidance department finds issues.
  1. Ekartzon will contact clients who may experience any of the aforementioned issues. If the specified amount has been taken from a credit card, it will be reimbursed.
  1. At the time of delivery, Ekartzon retains the right to request identification from the client.
  1. The order may be cancelled if the required information is not provided. If a customer is completing an online transaction and wants to purchase any gifts, they must present identification.

Refund Policy

Should the Buyer express dissatisfaction with any goods acquired from EKARTZON, Alternatively, you can email or call us within 7 days of the purchase if you would like to return or replace any item. A full refund, excluding shipping costs, will be given, or the exchange items will be shipped subject to an additional carriage charge.

Products that are defective or damaged must be returned to our Returns Department together with a note explaining the situation and proof of purchase.

Kindly send back goods in their original packaging.

A reimbursement will be issued for the amount within 7 business days of EKARTZON receiving the merchandise.

The Buyer is responsible for making sure the Goods are maintained safe and secure while they are in their possession.

Contact:

A high-end jeans brand with experience producing fine jeans and other apparel. The most dedicated producer of men’s jeans, Ekartzon focuses on providing the coziest materials. Ekartzon offers the newest styles on the industry with premium fabrics at reasonable costs. We provide free shipping and simple returns for seven days. The ideal brand for you is Ekartzon if you adore denim.

  • Mobile No: (+91) 74282 84891
  • Business Phone: (+91) 74282 84891
  • WhatsApp: (+91) 74282 84891
  •  Email: support@ekartzon.com

Please Note:

Refunds that are sent straight to us are not accepted. For the payment to be completed, a return number is required. Please be sure to include your entire address when sending the item back. If you have any questions or recommendations, don’t hesitate to call us; we would be happy to hear from you. The cost of shipping and handling is not refundable.

Ekartzon Jeans India

One of the top lifestyle eCommerce websites for all of your everyday needs is ekartzon.com. Shop carefully chosen brands for anything from apparel to medical supplies. We deliver what you require.

Fashion-forward company ekartzon is dedicated to giving young people the confidence to accessorise and dress stylishly. For all of the millennials looking for chic clothing and accessories online, we serve as a one-stop shop. Here, we make every effort to provide a wide selection of stylish clothing and accessories that are both colourful and adaptable, enabling young people to express themselves freely and with style.

Each and every product conveys a great deal about work, style, and elegance. We keep a careful eye on pop culture, street fashions, fashion trends, runaways, and social media to create unique and one-of-a-kind clothing and accessories.

Our Items

eKartzon is an online retailer that specializes in providing a premium-quality product at a reasonable price. Each and every product delivers a flawless fit, tons of flair, and a huge degree of durability. A talented internal design team creates the items with Millenials and young professionals in mind.

Our staff promises to give the newest trends, the best quality, and an extensive selection of clothing and accessories suitable for all festivals, events, and life situations. Our inventory includes a variety of sizes, styles, and designs of jeans, t-shirts, belts, shoes, and other items.

We hope to satisfy every customer’s need by providing a customized fashion experience with our extensive selection of clothing and accessories.

Being aware of the significant issue with acquiring plus sizes. Clothing in a range of plus sizes is available at eKartzon so that everyone may receive their ideal size without any slight concern. The brand provides the best level of quality and durability along with a range of sizes in jeans and other clothing and accessories.


The brand is expanding quickly and is always working to improve its richness and adaptability in all facets.

Ekartzon guarantees your satisfaction with the product, so if you’re not happy, we’ll refund your money. If, within 7 days after the purchase, you decide that Ekartzon isn’t working for you, all you have to do is return the product or the unopened box along with the purchase data, and we’ll refund the full money in a maximum of 45 working days.

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